Shipping & Delivery

At HORUS, we combine premium fashion with efficient global logistics.
That’s why your order is shipped directly from our fulfillment centers in the USA, Brazil, or Asia, depending on availability and your delivery location. This approach helps us optimize delivery times and keep costs fair for you.

PROCESSING TIME

All orders are processed within 24 to 48 business days.

  • Orders placed Monday to Friday are usually processed on the same day or next business day.

  • Orders placed on weekends or holidays will be handled on the next working day.

DELIVERY TIME

Once processed, your order is handed to our logistics partners for shipping.

  • Typical delivery: 3 to 9 business days (most regions).

  • Extended delivery: 10 to 15 business days (in rare cases of customs checks, bad weather, or peak seasons).

We’ll send you a tracking link as soon as your order is on its way.

SHIPPING PARTNERS

We work with a carefully selected group of trusted international and local couriers to guarantee secure and timely deliveries. Our partners include:

  • DHL, FedEx, UPS, USPS, Royal Mail

  • Deutsche Post (Germany)

  • Österreichische Post (Austria)

  • Swiss Post (Switzerland)

Your shipment will be automatically assigned to the most efficient carrier for your region at the time of dispatch.

CUSTOMS, DUTIES & TAXES

All customs duties and taxes are fully covered by HORUS.
No matter where you are, you won’t have to pay any extra fees upon delivery. We believe in a shopping experience that is clear, fair, and hassle-free from start to finish.

SHIPPING AVAILABILITY

We deliver to almost every country worldwide. Some remote areas and small islands may have restrictions, but if your country appears at checkout, we ship to you.

ORDER CHANGES & CANCELLATIONS

Changed your mind? No problem—there’s a 10-minute window after placing your order to request modifications or cancellation.

After this time, or once the order is in processing, updates won’t be possible as we work fast to dispatch your package.

For any change requests, email us right away at customerservice@horusthelabel.com.

NEED HELP?

If you have any questions about your shipment, feel free to contact our support team at customerservice@horusthelabel.com.
We’re happy to assist you!