Cute puffer 🖤
CUSTOMER SUPPORT
E-mail: customerservice@horusthelabel.com
Sale
TrustScore 4.8
|
9,964 reviews
Emma | Waterproof Hooded Puffer Jacket
£58.00£80.00
Enjoy 30-day Returns
Free Worldwide Shipping
30-DAY MONEY-BACK GUARANTEE
Product Care
- Avoid excessive drying time.
- Avoid washing it every day.
- Treat with normal care.
Not in love? Get your money back!
We can promise you a lot, but you'll only truly find out by trying it yourself... That's why we offer a risk-free 30-day money-back guarantee on all orders. If you're not satisfied, you can return your product at any time, and we'll refund you the full amount!
Yes, shipping is absolutely free, worldwide, on all orders!
We ship to every country. Simply check if your country is listed at checkout — if it is, we’ll deliver your order directly to your address. No extra fees, no exceptions!
The delivery timeframe consists of two parts:
- Processing time (1–2 business days)
2. Shipping duration:
- UK: 2–5 working days
- Europe-wide 5-8 working days
- Australia 5-12 business days
- Rest of the World 5-12 working days
Once your order has been shipped, you will receive a shipping confirmation email with a tracking link to track your package. If you have any questions regarding your package, please email our team at customerservice@horusthelabel.com
MORE THAN 7,200 5-STAR REVIEWS
WHAT OUR CUSTOMERS ARE SAYING
Got my usual size and loved it. It’s really warm and still fits nicely without looking bulky at all
Loved it
I wasn’t completely sure before ordering, but I don’t regret it. The fit is spot on and the fabric feels really soft
I ordered a L and the jacket is incredibly comfortable with such an authentic style. Everywhere I go, people ask me where it’s from — it always gets noticed.
didn’t expect it to be this nice, but the fit and feel are just perfect.
I wore this to a friend’s birthday dinner and got so many compliments. It’s effortless, comfortable, and I felt really good wearing it.
such an easy piece to wear. comfortable from the moment I put it on. It has that effortless elegance and feels amazing all day
I got the coat and a pair of sunglasses, both are gorgeous. The coat fits beautifully, and the sunglasses add the perfect touch. Delivery took 2 days longer than I expected, but overall I’m very happy with my order.
I wasn’t sure what to expect, but everything was very straightforward. Delivery was quick, nicely packaged, and it was actually quite exciting to open. Really pleased with it.
@ornnys · 155K followers
@miadrummondd · 55K Followers
@laurenlouisemeredith · 68k followers
@yasmindan · 44K FOLLOWERS
@lb.obrien · 13k Followers
Not in love? Get your money back
We offer a risk-free, 30-day satisfaction guarantee. If you’re not happy with your purchase, simply return it within 30 days for a full refund. For more details, check our Returns Policy
About Horus
Made for it girls. — The ones who turn heads the moment they walk into a room. Defined by modern silhouettes and bold design.
✓ Free Shipping Worldwide
✓ 100% Money-Back Guarantee
✓ 30-day Return Policy
FAQ
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Feel free to email our customer service at customerservice@horusthelabel.com
Our team is happy to assist you. -
Free worldwide shipping on all orders!
We proudly offer free shipping on every order, worldwide.
We ship to most countries internationally. If your country is available for selection during the checkout process, we ship to you!
No Custom Fees: You will not be charged any custom duties or import fees on your order.
For any other questions, please send us an email to customerservice@horusthelabel.com
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The delivery timeframe consists of two parts:
- Processing time (1–2 business days)
- Shipping duration:
- UK: 2–5 working days
- Europe-wide: 5–9 working days
- USA: 5–8 business days
- Australia: 5–12 business days
- Rest of the World: 5–12 working days
Once your order has been shipped, you will receive a shipping confirmation email with a tracking link to track your package. If you have any questions regarding your package, please email our team at customerservice@horusthelabel.com
- Processing time (1–2 business days)
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Not in love? We can promise you a lot, but you'll only truly find out by trying it yourself…
That’s why we offer a risk-free 30-day money-back guarantee on all orders. If you're not satisfied, you can return your product at any time, and we'll refund you the full amount!For more details, please refer to our Returns Policy page.
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Step 1: Contact Us
Email us at customerservice@horusthelabel.com with your order number and a brief explanation of your return.
Our team will provide the necessary instructions.Step 2: Ship Your Package
Once you receive instructions, send your item to the provided address.
Please use a shipping method with tracking to ensure safe delivery.Step 3: Receive Your Refund
Once we receive and inspect your return, we will process your refund within 14 business days to your original payment method.Cancellation Policy
We understand that sometimes you may change your mind. So we offer a 24-hour cancellation window, as long as your tracking code has not yet been generated.
After this period, or once your order is processed for shipping, cancellations are no longer possible.
If you need to return your item, please follow the return process outlined above.Important Notes
To qualify for a refund or exchange, items must be unused, in original condition, and have all labels and tags attached.
Returns that show signs of wear, use, or damage may not be eligible for a refund.
Return shipping is the customer’s responsibility, and all returns must be sent to our central warehouse.
If you ordered the wrong size, you’re welcome to exchange it for a different size—or choose between store credit or a refund, depending on your case.For all detailed conditions, exceptions, non-returnable items, and refund guidelines, please review our full Return & Refund Policy.
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No, you don't have to pay customs. We are taking care of the delivery fees. Feel free to email our customer service at customerservice@horusthelabel.com – Our team is happy to assist you.
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For further enquiries, please contact our team at customerservice@horusthelabel.com